Shipping policy
Shipping Policy
Darlene Zapata
Thank you for shopping with us. Please review the details below regarding order processing and shipping.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–4 business days |
Delivery delays can occasionally occur due to carrier delays or other factors outside our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.
Shipping to P.O. Boxes
We currently ship to street addresses within the United States. Please contact us at [email protected] if you have questions about shipping to a P.O. Box or APO/FPO address.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (applicable for international orders only).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Due to Shipping Issues
If a package is returned to us due to an incorrect or incomplete address provided at checkout, the customer will be responsible for any additional shipping costs to resend the order.
Contact Us
For questions about shipping, please contact us:
Darlene Zapata Warehouse address: 525 Alva Dr, Grand Prairie, TX 75052 Email: darlenezapa@gmail.com Phone: +1 410-773-9595