Shipping policy
Shipping Policy
Thank you for shopping with us. Please review the information below regarding order processing and shipping.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after your order has been placed and payment has been confirmed.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
During periods of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will notify you by email.
Shipping Rates & Delivery
Shipping charges are calculated and displayed during checkout.
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5–8 business days |
| Expedited Shipping | 2–4 business days |
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.
Shipping Addresses
Please ensure that your shipping address is accurate and complete before placing your order.
We currently ship to valid street addresses within the United States. If you need shipping to a P.O. Box or an APO/FPO address, please contact us before placing your order.
International Orders
For international shipments, customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact the shipping carrier as soon as possible to initiate a claim.
If you need assistance, please contact our customer support team. We recommend keeping all original packaging and damaged items until the claim process has been completed.
Returned Packages
If a package is returned to us because an incorrect or incomplete shipping address was provided by the customer, additional shipping charges may apply to resend the order.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: support@9nicolas.com
Phone: +1 (410) 773-9595
Business Contact:
Quinton Flynn
4511 3rd Ave
Bronx, NY 10457
United States
Warehouse Address (Shipping & Returns):
525 Alva Dr
Grand Prairie, TX 75052
United States